We’re here to help you get the most out of Cork Club. If you’re experiencing any issues or have questions, please don’t hesitate to reach out.
Email Support: support@corkclub.app
Response Time: We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I add my first wine?
1.
Tap the Scan button in the middle of the tab bar
2.
Take a photo of the label, or pick one from your photo library
3.
Check the details Cork Club filled in, and tap the pencil to fix anything
4.
Tap “Add my note”, or save the bottle without a note
How do I start a tasting?
3.
Give your tasting a name and, if you like, a description
4.
Add the bottles you’re tasting
I can’t find a grape variety or a region in the database
We’re constantly updating the database with new wines and information.
If you can’t find a grape variety or a region in the database, please email us at support@corkclub.app and we’ll add it as soon as possible.
How do I invite friends to a tasting?
Open the tasting and tap “Invite”. You can share an invite link, show the QR code, or search for people on Cork Club. Once they join, their notes on the tasting’s bottles count on the scoreboard.
How do I search for wines?
Use the search bar in your Journal to find your own wines, or search in Discover to find wines, people, grapes, regions and tastings.
Can I add notes to wines?
Absolutely! Open a wine and add your note: a star rating and a few words, or switch to a structured note for appearance, nose, palate and a verdict. You can edit or delete your notes at any time.
Camera permission
The camera permission is required to take photos of wine labels.
This permission is not required if you just want to browse wines.
Photo library permission
The photo library permission is required to select photos of wine labels from your library.
This permission is not required if you just want to browse wines.
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Try closing and reopening the app
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Make sure you have the latest version installed
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Restart your device if the issue persists
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Check your internet connection
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Ensure you have granted camera and photo library permissions
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Try taking a new photo or selecting a different image
Version: 1.8.1
Platform: iOS and Android
Developer: Cork Club Team
We love hearing from our users! If you have suggestions for new features or improvements, please email us at info@corkclub.app.
If you encounter a bug, please include the following information in your email:
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Your device model and OS version
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Steps to reproduce the issue
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What you expected to happen vs. what actually happened
Thank you for using Cork Club! 🍷